We’re here when
you need us
Straight answers.
No runaround
Professional help
from trained experts
Comfort and peace
of mind comes first
No heat, no cooling, no hot water or urgent comfort issue?
Need help with a previous installation, rental, financing plan, bill or service concern?
Have a protection plan and need help to check coverage or request covered service?
Schedule service for furnace, AC, heat pump, water heater, tankless or comfort system.
Recently had an install and need a follow-up, adjustment or question answered?
Not sure where to start? Our support team can guide you to the right solution.
We prioritize urgent comfort issues and help you get the right next step quickly.
One team for your major home comfort needs, from repairs to protection plans.
We explain your options in plain language so you know what is happening and why.
We believe support should continue after the sale, not disappear once the install is complete.
Breakdowns, maintenance,
system issues,
support.
Product warranties,
manufacturer coverage,
support.
Plan coverage,
service requests,
claims and
support.
Billing, payments,
agreements, financing
and support
needs.
Post-install
questions and
support,
documentation.
Rebate status,
documents, eligibility
questions, next
steps.
Return coordination,
pickup questions,
and related
support.
Fill out the form below and a member of our team will get back to you shortly.
info@directhomecomfort.com
1599 Hurontario Street
Suite 202
Mississauga, Ontario
L5G 4S1
For urgent comfort issues, calling is the fastest way to reach our team.
If you are not completely satisfied with your Direct Home Comfort product for any reason within 30 days of purchase, we will remove the product and refund the purchase price.
1-888-482-2880
Proudly Canadian
